How do I place an order? You can browse our website and select the products you like, add them to the shopping cart, and then click the “Checkout” button. Follow the prompts to complete the payment to successfully place the order.
What payment methods do you provide? We accept a variety of payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, etc. All payments are processed through secure encryption to ensure the safety of your information.
How long does it take to process an order? After you place an order, we will process your order within 1-2 business days. After processing, we will send an order confirmation and shipping notice by email.
Do you provide global delivery? Currently, we only provide delivery services within the United States. We are working hard to expand the delivery area, please pay attention to our website for the latest information.
How long will it take to receive my order? The shipping time for the order is 5-7 business days, depending on your delivery address and the logistics company. Please note that there may be delays during holidays and special circumstances.
Can I cancel or change my order? If you need to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to help you, but if the order has already been processed or shipped, changes or cancellations may not be possible.
Do you have a return policy?
Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, please contact us within 30 days of delivery to request a return, ensuring that the product is unused and well packaged. Please refer to our return policy for details.
What if the item I received is faulty?
If the item you received is damaged or defective in any way, please contact us immediately with relevant photos and order information. We will arrange a return, exchange or refund for you.
How can I contact your customer service? You can contact us via the following methods:
