Thank you for visiting radiantroomstop.com! We are committed to providing you with reliable and efficient shipping services. Here is our website’s shipping policy:
Processing Time
All orders will be processed within 1-2 business days. Once the order is processed, we will arrange for shipment as soon as possible. Processing time does not include weekends and holidays.
Shipping Range
Currently, we only provide shipping services within the United States. We are working hard to expand international shipping services, please continue to monitor our website for the latest information.
Shipping Options and Costs
We offer the following shipping options:
Standard Shipping 5-7 Business Days
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to check the status of your order in real time.
Shipping Delays
Although we will do our best to ensure that orders arrive on time, there may occasionally be delays beyond our control (such as weather, holidays, shipping company issues). If your order does not arrive as expected, please contact us through our customer service channels.
Delivery Issues
Please inspect the goods promptly after receiving your order. If you find that the goods are damaged, missing or otherwise problematic, please contact us within 7 days of receiving the package so that we can arrange a return, exchange or other compensation for you.
Change of delivery address
If you need to change the delivery address, please contact us as soon as possible after the order is confirmed. We will do our best to accommodate your request, but the delivery address may not be changed once the order is processed or shipped.
Lost or stolen packages
We are not responsible for packages that have been marked as “delivered”. If your package is marked as delivered but you did not receive it, please check the surrounding area, check with your neighbors or contact your local post office. If there is still a problem, please contact us and we will do our best to assist you in resolving the problem.
Contact us
If you have any questions or need further information, please contact us at the following methods:
